Auscare Corporation Pty Ltd
Last updated: May 2026

1. Who We Are
Auscare Corporation Pty Ltd (ABN 34 675 292 976) operates auscarecorporation.com.au and provides staffing, cleaning, and care services across Southeast Melbourne. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

2. What Information We Collect
We collect personal information you provide when you submit an enquiry form, call us, or email us. This includes your name, phone number, email address, job title, organisation name, and suburb. We do not collect sensitive information unless required for service delivery.

3. How We Use Your Information
We use your information to respond to your enquiry, provide our services, send relevant communications about our services, and improve our website and offerings. We do not sell your information to third parties.

4. Third Party Tools
Our website uses Google Analytics 4 to understand how visitors use the site. We also use HubSpot to manage enquiries and communications. Both tools may collect anonymised usage data. You can opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.

5. NDIS Participants
If you are an NDIS participant or enquiring on behalf of one, any personal information collected is handled in accordance with the NDIS Privacy Guidance and the Australian Privacy Act.

6. Data Storage and Security
Your information is stored securely in HubSpot's cloud platform. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.

7. Access and Correction
You have the right to access and correct your personal information at any time. To make a request, contact us at info@auscarecorporation.com.au or call +61 447 100 553.

8. Complaints
If you have a concern about how we handle your personal information, contact us directly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

9. Contact
Auscare Corporation Pty Ltd Ground Floor, 470 St Kilda Road, Melbourne VIC 3004 info@auscarecorporation.com.au +61 447 100 553